GetSimple Support Forum

Hi all,

I have GetSimple CMS 3.3.15 installed on my Debian 10 server with Apache2. 
Everyting is working well, except password reset. 

When I request a new password, I receive an email with a new password, but when I use that new password, the login fails. Also my old password doesn't work. What is going wrong?

Thanks in advance,

Gwabber.

Are you sure you typed (or pasted) the new password correctly?
Did you try requesting again?

Anyway, in the meantime you can edit your user xml file (stored in data/users) and replace
<PWD>..........</PWD>
by:
<PWD>7110eda4d09e062aa5e4a390b0a572ac0d2c0220</PWD>

That should reset your password to "1234", so you should be able to login and change your password.