GetSimple Support Forum

after installing GetSimple, I got a completely blank page:

http://selectiveroommates.com/admin/welcome.php

the host assures me that PHP is installed and working properly:

http://selectiveroommates.com/phpinfo.php

what do I need to do?

thanks,
Kelly

kaotob Wrote:after installing GetSimple, I got a completely blank page:

http://selectiveroommates.com/admin/welcome.php

the host assures me that PHP is installed and working properly:

http://selectiveroommates.com/phpinfo.php

what do I need to do?

thanks,
Kelly

Will you enable debug by un-commenting the following from gsconfig.php:

to

OWS_Matthew Wrote:Will you enable debug by un-commenting the following from gsconfig.php:

Code:

# Turn on debug mode
#define('GSDEBUG', TRUE);

to

Code:

# Turn on debug mode
define('GSDEBUG', TRUE);

I cannot find that file - where is it located?

thanks

gsconfig.php can be found at the root of your GetSimple install.

If you're using some 2.02 beta, rename (or copy) temp.gsconfig.php to gsconfig.php, then edit the file.

okay, done.
thanks.

kaotob Wrote:okay, done.
thanks.

If you haven't already, visit your site and copy and paste the errors that are displayed.

OWS_Matthew Wrote:

kaotob Wrote:okay, done.
thanks.

If you haven't already, visit your site and copy and paste the errors that are displayed.

Warning: include(theme/Default_Simple/template.php) [function.include]: failed to open stream: No such file or directory in /hermes/web05/b1453/moo.donnam10/index.php on line 78

Warning: include() [function.include]: Failed opening 'theme/Default_Simple/template.php' for inclusion (include_path='.:/usr/local/lib/php-5.2.12/lib/php') in /hermes/web05/b1453/moo.donnam10/index.php on line 78

That was a weird error, can you check your theme folder? It seems to me it can’t load the theme file at all. Did GetSimple install correctly?

Zegnåt Wrote:That was a weird error, can you check your theme folder? It seems to me it can’t load the theme file at all. Did GetSimple install correctly?

that was the problem - the files didn't fully upload.

thanks so much for your help!