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GetSimple Support Forum
Login not working in IE - Printable Version

+- GetSimple Support Forum (http://get-simple.info/forums)
+-- Forum: GetSimple (http://get-simple.info/forums/forumdisplay.php?fid=3)
+--- Forum: General Questions and Problems (http://get-simple.info/forums/forumdisplay.php?fid=16)
+--- Thread: Login not working in IE (/showthread.php?tid=5204)

Login not working in IE - apowell - 2013-09-24

When I try to log into the back end in Internet Explorer, the page just refreshes and I am presented with the login page again with no errors.

This is tested and working in Chrome and Firefox. I've tested this on several machines as well (it was a client that rang up on her machine saying she couldn't log in and I tested it on my machine).

There are no PHP errors or browser caching issues

RE: Login not working in IE - datiswous - 2013-09-24

(2013-09-24, 13:29:20)apowell Wrote: When I try to log into the back end in Internet Explorer, the page just refreshes and I am presented with the login page again with no errors.

This is tested and working in Chrome and Firefox. I've tested this on several machines as well (it was a client that rang up on her machine saying she couldn't log in and I tested it on my machine).

There are no PHP errors or browser caching issues

Which version of IE? I just tested it on 8 and I could login with no problem (also in compatiblity mode)

RE: Login not working in IE - shawn_a - 2013-09-24

clear your cache

RE: Login not working in IE - apowell - 2013-09-25

As I said before, it's not a browser caching issue
10.0.9200.16660 is the version of IE and compatibility mode doesn't work either

RE: Login not working in IE - apowell - 2013-09-25

I tested this out on a brand new Windows installation that had never visited the site before and navigated directly to /admin and I have the same issue

RE: Login not working in IE - shawn_a - 2013-09-25

Turn debugging on and look for errors, also check you data other logs error.log for php errors

RE: Login not working in IE - apowell - 2013-09-25

I'm not sure how I can articulate this any clearer- but as I have said there are no PHP errors

RE: Login not working in IE - shawn_a - 2013-09-25

You did not specify exactly what you tried. sooo.

What gs version ?

Things I know to check to narrow down login issues are.

Clear cache, twice if need be.
Check php errors on page ( probably wont be any because of the redirect )
Check error.log
Check host error log
Is this only on IE 10, check health check in another browser just to see if any issues.
Check javascript console for javascript errors.

RE: Login not working in IE - Miki23 - 2013-10-13

I am also facing the same issues
Login in IE is not working. but works in every other browser.
Tried the steps you recommended but did not work

I have AVG installed ...is it messing up ?

RE: Login not working in IE - Miki23 - 2013-10-13

http://knappsharepointblog.blogspot.nl/2013/02/internet-explorer-login-page-refreshes.html