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500 Internal Server Error - Printable Version +- GetSimple Support Forum (http://get-simple.info/forums) +-- Forum: GetSimple (http://get-simple.info/forums/forumdisplay.php?fid=3) +--- Forum: Installation & Setup (http://get-simple.info/forums/forumdisplay.php?fid=5) +--- Thread: 500 Internal Server Error (/showthread.php?tid=5326) |
500 Internal Server Error - vdonatiello - 2013-10-31 sorry, i have tried already 3 times but always the same error :-( i uploaded, file permission as requested, i got to the first window "GetSimple Installation" no problem ... i moved to "Continue with Setup>>" ... insered the website name and email ... i got the email with the password ... but always got the 500 Internal Server error: "Internal Server Error. The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at postmaster@lifestyleandmore.it to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log." where do you think is the problem? many thanks indeed RE: 500 Internal Server Error - hameau - 2013-10-31 (2013-10-31, 14:43:35)vdonatiello Wrote: ... but always got the 500 Internal Server error: Almost certainly a file permissions problem. Check again that directories and files have permission set to 0755. I guess you are with Aruba for your hosting? See their help pages about file permissions and how to correct permissions. (Links to their English pages, which I found easily with Google.) Make sure that you have not changed this part of the gsconfig.php file: Code: # Set override CHMOD mode I apologise in advance if you have already followed these suggestions! Please confirm that you are actually hosted with Aruba. Edit to add: I see that you have Apache v2.4 – may be significant? I have no experience with this version. RE: 500 Internal Server Error - vdonatiello - 2013-10-31 (2013-10-31, 16:44:28)hameau Wrote:(2013-10-31, 14:43:35)vdonatiello Wrote: ... but always got the 500 Internal Server error: Hello, yes, i am hosted at Aruba! i have checked within my FTP client and all the folders have permission 755 i have not opened nor touched the file "gsconfig.php" thanks for your time RE: 500 Internal Server Error - Kolyok - 2013-10-31 I believe this could be related to the 'order' directives but maybe you can post your error log so we can check it? Also check this snippet from the Apache documentation: (2013-10-31, 20:36:14)Kolyok Wrote: Since the 'order' directive is heavily used in GetSimple CMS you will need to: RE: 500 Internal Server Error - hameau - 2013-10-31 Issue raised: https://github.com/GetSimpleCMS/GetSimpleCMS/issues/682 Edit to add: @vdonatiello – I suggest that you ask Aruba to enable mod_access_compat, which will solve your problem. RE: 500 Internal Server Error - vdonatiello - 2013-11-03 (2013-10-31, 21:12:40)hameau Wrote: Issue raised: https://github.com/GetSimpleCMS/GetSimpleCMS/issues/682 My webserver Apache version: "Apache/2.4.6 (Unix) mod_fcgid/2.3.7" may be this the cause of the problem? RE: 500 Internal Server Error - Kolyok - 2013-11-03 (2013-11-03, 02:57:37)vdonatiello Wrote:(2013-10-31, 21:12:40)hameau Wrote: Issue raised: https://github.com/GetSimpleCMS/GetSimpleCMS/issues/682 Can you show us your apache error.log? RE: 500 Internal Server Error - vdonatiello - 2013-11-04 (2013-11-03, 03:49:28)Kolyok Wrote: Can you show us your apache error.log? my domain: www.lifestyleandmore.it webdirectory where "GetSimple" is installed: www.lifestyleandmore.it/finetoilets/ here the error log: Code: [Mon Nov 04 06:45:55 2013] [alert] [client 95.141.47.194:18595] - www.lifestyleandmore.it - /web/htdocs/www.lifestyleandmore.it/home/finetoilets/.htaccess: Option Indexes not allowed here many thanks RE: 500 Internal Server Error - hameau - 2013-11-04 Sorry for making assumptions previously! Code: Option Indexes not allowed here RE: 500 Internal Server Error - shawn_a - 2013-11-05 unfortunatly there is no way I know of to wrap that to detect this scenario. anyone ? RE: 500 Internal Server Error - hameau - 2013-11-05 (2013-11-05, 01:12:08)shawn_a Wrote: unfortunatly there is no way I know of to wrap that to detect this scenario. I don't think it's necessary to do anything more with GS config. I do feel even more stupid now that I see that the Wiki has information about installing on Aruba hosting (comment the Index options in .htaccess). Ho hum. RE: 500 Internal Server Error - vdonatiello - 2013-11-07 (2013-10-31, 20:38:20)Kolyok Wrote: [...] Hello, this is the .htaccess file on my webserver: Code: AddDefaultCharset UTF-8 My webserver Apache version: "Apache/2.4.6 (Unix) mod_fcgid/2.3.7" does it mean something to you? many thanks Vito RE: 500 Internal Server Error - vdonatiello - 2013-11-07 (2013-11-05, 01:43:46)hameau Wrote: I do feel even more stupid now that I see that the Wiki has information about installing on Aruba hosting (comment the Index options in .htaccess). Ho hum. i am the most stupid ... can not find the aruba info on the wiki ... could you point it out many thanks RE: 500 Internal Server Error - shawn_a - 2013-11-07 he already said remove Options -Indexes Whats still the problem ? RE: 500 Internal Server Error - vdonatiello - 2013-11-07 Dear shawn_a, hameau, Kolyok, it works fine ... it suppose to be simple but the small negleted detail in the .htaccess made me waste so much time and your time as well ... sorry for being superficial ... thanks a lot for your help thread solved and closed RE: 500 Internal Server Error - shawn_a - 2013-11-07 Oh ok I thought that did not fix it. Always check your holsters error log it usually shows the problem causing the error. RE: 500 Internal Server Error - hameau - 2013-11-07 (2013-11-07, 00:09:27)vdonatiello Wrote: i am the most stupid ... can not find the aruba info on the wiki ... could you point it out Not your fault – it was well hidden. I have made it more visible (but it was always there): http://get-simple.info/wiki/installation:specific-webhosters At the bottom of the list. RE: 500 Internal Server Error - vdonatiello - 2013-11-07 In order to make this thread useful to others and avoiding to repeat the same mistake i suggest to update the title of this thread ..... Maybe adding some keyword such .htaccess index Aruba webhosting Would be that useful? RE: 500 Internal Server Error - shawn_a - 2013-11-08 Is aruba a free web host ? RE: 500 Internal Server Error - vdonatiello - 2013-11-08 (2013-11-08, 01:03:32)shawn_a Wrote: Is aruba a free web host ? I didn't mean advertise Aruba, just because I tought the problem I had was linked to the particular webserver configuration ... (Aruba is one of the biggest Italian web hosting company, hosting Linux costs €20 per year) RE: 500 Internal Server Error - SlavaP - 2013-11-11 Can't login to admin panel on Apache 2.4.6 - get 500 error. GS v.3.2.3 Manual modifying of .htaccess files (order -> require) didn't help - error still appears. Don't know what to do |