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+--- Thread: v3.2.1 "You do not have permission..." (/showthread.php?tid=6721)
v3.2.1 "You do not have permission..." - kaborka - 2014-09-07
I've been asked to make some changes to a site using GS version 3.2.1. I have the admin login and can edit pages. But when I click the "Plugin Management" link at the bottom of the page, I get "You Do Not Have Permissions To Access This Page". I would like to add a plugin. Any advice how to resolve?
RE: v3.2.1 "You do not have permission..." - shawn_a - 2014-09-07
It probably has the multi user plugin enabled and your login is not the super admin.
RE: v3.2.1 "You do not have permission..." - kaborka - 2014-09-07
That may be the case. On the General Settings page there is a link for "User Management". I click there and get the same permission error.
So, how can we regain control of this website?
RE: v3.2.1 "You do not have permission..." - Everyone - 2014-09-07
If you have access to FTP on that server and are able to change files, then just open your /data/users/<username>.xml file, change appropriate settings, save and you're done.
RE: v3.2.1 "You do not have permission..." - shawn_a - 2014-09-08
or edit plugins.xml and turn off the plugin
RE: v3.2.1 "You do not have permission..." - kaborka - 2014-09-08
Thanks to all for that info. My friend is still trying to track down the original developer, so we may still be able to get the GS admin login. I still don't have a FTP or cPanel login, either. The domain is in my friend's name, so the webhost should help.