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Can't login in admin
#1
First of all, I would like to thank you all for such a great job on this CMS. I've used several CMSs, but this is by far the most easiest CMS i've used yet.

Unfortunately isn't GetSimple working well anymore. If I want to login at the admin login, I'm getting just a white page after filling in my username and password.

To find out what was happening I've set GetSimple to DEBUG-mode and it appears that the opened page: pages.php contains a couple of errors. The exact errors are in the text-document what I have attached.

The strange thing is that if i change the url to edit.php instead of pages.php, the page opens just normal. Then I get my menu back and it further works for all pages. I've also uploaded a new pages.php-file and a whole new admin folder, but it unfortunately doesn't work either.

I don't what to do further, because the strange thing is that I hadn't changed anything and at once it doens't work anymore. I hope you can help me further! Thanks in advance!

Website which contains the error:
http://www.pchulpleusden.nl/GetSimple_3.0/admin/

Login is in the attachment.
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#2
Hello,

there is another post here in the forum with the same problem:
http://get-simple.info/forum/post/8282/#p8282

1) which version of GS are you using?
2) which php-version is active? (you can check that with a php-file

Code:
<?php
phpinfo();
?>

which you load to your server, call it in browser and delete it after that (because it is a security risk)

3) did you change any file permissions? what are the permissions for /admin/inc ?

4) what is your hoster's support saying?

Cheers, Connie
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Das deutschsprachige GetSimple-(Unter-)Forum:   http://get-simple.info/forums/forumdisplay.php?fid=18
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#3
Thanks for the fast reply!

I hadn't see that post,
1. I'm using GS3.0
2. PHP Version 5.2.10
3. I didn't changed any permissions, for /admin/inc/ they're 755
4. Haven't had contact yet, but I'm going to do that now

My .htaccess file in /admin/:
[htaccess]
AddDefaultCharset UTF-8
Options -Indexes

# blocks direct access to the XML files - they hold all the data!
<Files ~ "\.xml$">
Order allow,deny
Deny from all
Satisfy All
</Files>
<Files sitemap.xml>
Order allow,deny
Allow from all
Satisfy All
</Files>

RewriteEngine on

# Usually it RewriteBase is just '/', but
# replace it with your subdirectory path
RewriteBase /GetSimple_3.0/

RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule /?([A-Za-z0-9_-]+)/?$ index.php?id=$1 [QSA,L]
[/htaccess]

Also a strange thing, the support page of GS says:
Warning: GetSimple Upgrade needed to 3.0 – Download

But I'm allready running 3.0, maybe is that the problem?
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#4
pchulpleusden Wrote:Also a strange thing, the support page of GS says:
Warning: GetSimple Upgrade needed to 3.0 – Download

But I'm allready running 3.0, maybe is that the problem?

no, that is a small glitch, is fixed in the next release, promised!

you have the actual version
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Das deutschsprachige GetSimple-(Unter-)Forum:   http://get-simple.info/forums/forumdisplay.php?fid=18
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#5
I've contacted my hosting and he says that he has never seen such a problem before, so that isn't very useful. Meanwhile I've made another GetSimple-directory with a whole new installation on it and the strange thing is that this works perfectly! What I can do is transfer all the data from the old installation to the new one en hope it works or maybe you have other suggestions?

I must say that I have one little health warning:
ZipArchive Not Installed - Warning

But I think that this doesn't have anything to do with my problems, does it?

Thanks!
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#6
pchulpleusden Wrote:ZipArchive Not Installed - Warning
That PHP module just compresses your website backups and will default to another compression file format (.tar) if ZipArchive is not installed. It shouldn't have an impact on your problem.
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#7
Allready tought that it had nothing to with it, but you can better be sure.
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#8
Very nice! This installation doesn't work anymore too.Sad I think I've some problems with my hosting, so contacted them again. Maybe they can help me further. Thank you for your help and I will let know what the outcome was!
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#9
well, I think before you delete the non-functional installation you can save your data by ftp

which data is necessary / interesting to keep:

read here: http://get-simple.info/wiki/installation:migrating
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Das deutschsprachige GetSimple-(Unter-)Forum:   http://get-simple.info/forums/forumdisplay.php?fid=18
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#10
Guys, this problem often occurs when you're using plugins, and as far as I know, this solution should work on 95% of all the issues people have with logging in and being redirected back to the login form.

Check your installed plugin files. It seems theres a problem, when plugins have empty lines and spaces in the end of the plugins .php files.

Go to the very end of these files, check for extra spaces/lines immediately AFTER the very last endPHP tag ?>

Of all the times I had this problem, this solution worked for me every time.
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#11
Same problem here. Kenni: your tip about plug-ins put me on the right track. Thanks!
Removing the News Manager plug-in did the job for me. The plug-in prevented me from logging in into admin, and strangely enough also from logging out!
I simply troubleshooted the plugin folder by downloading it entirely, deleting it on the server and uploading the plugins one by one, checking if I could log in into admin.
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