Editor crash after upgrade from 3.3.5 to 3.3.13

[cookf]

My site upgrade this evening was fairly straight forward from 3.3.5 to 3.3.13.
However, as soon as a load a page to edit, the text appears a fraction of a second and then disappears, leaving a blank editor area.
My page health check is all green and I have disabled all plugins.


There is NO log file other than failedlogins.log in data/other/logs.
I switched debugging on in the gsconfig.php but that does not reveal anything.

I understand that this new version brings a upgraded editor. I disabled the HTML editor after which I do see the raw HTML. Fine for me, but not useful for the end user.

Can anyone point me in a direction to search? Much appreciated as I feel I am so close to make somebody's web site maintaining live much easier.

Frank

[smdp-1971]

Did you change something in gsconfig.php except debugging?

[cookf]

Did you change something in gsconfig.php except debugging?

No. I unpacked all files from the upgrade to the identical folder structure on my site. I have (had) never edited any php file manually. Yesterday when it did not work I followed some instructions to check the ckedit settings in my gsconfig.php file. I switched on debugging.

[shawn_a]

Check your js console its a js error

[Carlos]

Have you checked with a different browser, or machine? Cleared browser cache?
Any custom CKE settings in gsconfig?

[cookf]

Check your js console its a js error

Ok. This might help. What widget is this referring to?

Error: [CKEDITOR.resourceManager.load] Resource name "widget" was not found at "http://oldoswestrians.org.uk/admin/template/js/ckeditor/plugins/widget/plugin.js?t=3.3.13".

This is the start of plugin.js

PHP Code:

....   
 CKEDITOR.plugins.add( 'widget', { 
        // jscs:disable maximumLineLength 
        lang: 'af,ar,bg,ca,cs,cy,da,de,el,en,en-gb,eo,es,eu,fa,fi,fr,gl,he,hr,hu,id,it,ja,km,ko,ku,lv,nb,nl,no,pl,pt,pt-br,ru,sk,sl,sq,sv,tr,tt,ug,uk,vi,zh,zh-cn', // %REMOVE_LINE_CORE% 
        // jscs:enable maximumLineLength 
        requires: 'lineutils,clipboard', 
        onLoad: function() { 
            CKEDITOR.addCss( 
                '.cke_widget_wrapper{' +
..... 


Mmm. The upgrade check now also fails.

GetSimple Version

3.3.13
Upgrade Check Failed !
Download
GSLOGINSALT             No
GSUSECUSTOMSALT    No

[cookf]

Have you checked with a different browser, or machine? Cleared browser cache?
Any custom CKE settings in gsconfig?

Yes, various OS/browsers all have the same problem. I did clear browser cache and no custom settings in gsconfig.

[shawn_a]

I think maybe you have a plugin that uses something that needs that plugin as a dependency now.
do you have any special advanced plugins ?

[cookf]

I think maybe you have a plugin that uses something that needs that plugin as a dependency now.
do you have any special advanced plugins ?

All plugins show as disabled on the plugin page. Puzzled.
I think I will start again from a clean slate tonight and add pages manually.

[shawn_a]

Could be a browser cached issue, but you already tried different browsers. So that is odd

[Carlos]

I suggest you re-upload GS overwriting all files, just in case. You just need to upload index.php and admin/* (making sure you overwrite all files)

BTW you don't need to create your pages again if you do a clean install - you can make a backup of xml files in data/pages, then re-upload those files after installing.

[cookf]

I suggest you re-upload GS overwriting all files, just in case. You just need to upload index.php and admin/* (making sure you overwrite all files)

BTW you don't need to create your pages again if you do a clean install - you can make a backup of xml files in data/pages, then re-upload those files after installing.

Thanks, especially the page restore worked beautifully.

I copied all files for fresh install and changed permissions to 755. Navigate to /admin page and I get upgrade check failed with most of the listing below as ok except these 2 settings/files? What are they?

GSLOGINSALT    No
GSUSECUSTOMSALT    No


Upgrade Check Failed ! 3.3.13
Download
PHP Version 5.6.30 - OK
Folder PermissionsOK - Writable
cURL Module Installed - OK
GD Library Installed - OK
ZipArchive Installed - OK
SimpleXML Module Installed - OK
Apache web server Apache - OK
Apache Mod Rewrite Installed - OK

[shawn_a]

Looks good.
So did the js error go away?