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GetSimple Support Forum > GetSimple > General Questions and Problems > I lost my password, but how do I get in besides "forgot password"?
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gsmoel

2018-09-01, 04:23:32
First I really forgot my password and clicked "forgot password" and it send me an email. But the problem is that I didn't receive an email! I checked in the admin.xml and the email-adress is correct. 

How can I solve this problem?

Thank you

shawn_a

2018-09-01, 05:58:56
did you search the forum

gsmoel

2018-09-01, 10:36:59
(2018-09-01, 05:58:56)shawn_a Wrote: [ -> ]did you search the forum

I tried but didn't help. I found this answer from you on a different topic: "ftp to it and change the password to a sha1 in side the users/user.xml file" but I can't find the user.xml anywhere. I only have admin.xml in a users folder.

Can you please explain?

shawn_a

2018-09-01, 10:42:01
that is username.xml

shawn_a

2018-09-01, 10:43:56
sorry this forum search sucks

here is a user file

https://github.com/GetSimpleCMS/GS_unit_...s/user.xml

it will get you in if you transfer it or copy the password

datiswous

2018-09-05, 05:48:34
A user file can also be found in the following wiki page: http://get-simple.info/wiki/config:multi-user
GetSimple Support Forum > GetSimple > General Questions and Problems > I lost my password, but how do I get in besides "forgot password"?