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+--- Thread: help needed Issue reporting guidelines (/showthread.php?tid=4504)
help needed Issue reporting guidelines - shawn_a - 2013-03-19
Can someone volunteer to write up a issue reporting guidelines for help assistance requests?
This is not specifically for bug reporting but for getting help with problems.
My site isn't working! etc.
See
http://get-simple.info/forums/showthread.php?tid=4047&pid=34527#pid34527
For an outline.
Preferably someone that has help desk experience, or one of you guys that always helps out around here.