2009-08-20, 07:10:02
You could add some sort of check before submitting that guesses the quality of the ticket body. Something simple to check word lengths or even the number of words. Punctuation would also something to check (a certain length body without dots or commas shows a low standard). Before actual submitting the ticket you could make the script point the submitter to the fact that the quality of the ticket is pretty low. This might save some tickets.
Another thing would be to remove ticket submitting from the demo version. When people press submit make it show a link to lighthouse and tell them the demo can’t submit tickets. Many testing tickets might be filed from there. I don’t know how much you can change the packet offered by the website running the demo?
It would be sad to leave such an unique option that works this well just because people test the workings behind it.
Another thing would be to remove ticket submitting from the demo version. When people press submit make it show a link to lighthouse and tell them the demo can’t submit tickets. Many testing tickets might be filed from there. I don’t know how much you can change the packet offered by the website running the demo?
It would be sad to leave such an unique option that works this well just because people test the workings behind it.
“Don’t forget the important ˚ (not °) on the a,†says the Unicode lover.
Help us test a key change for the core! ¶ Problems with GetSimple? Be sure to enable debug mode!
Help us test a key change for the core! ¶ Problems with GetSimple? Be sure to enable debug mode!