PROBLEM Need help with website editing and update

[Felix]

Hi Saxtonadmin,

Welcome to GS, to assist you in a better way plz give us some more details:
What is the url of your website ?
How is your email related to GS, is it with a form on your website ?

also it has a database server isnt connected to the public and a 502 error prompt message

What database server are your referring to ?
Make a screenshot of this 502 error.

F.