2012-05-09, 02:20:28
Hi So I have told my client that I will be supplying them with mailing list thanks to the MLD Newsletter plugin I have done my design and browser checks and added the javascript interactions etc and before I confirmed I could supply a mailing list function to their site I checked this plugin was working and I could get it up and running. it all seemed to work fine sending all the right confirmation emails etc but now for some reason its falling over everysingle time.
When I enter to register for the mailing list I get a message saying the email address is already registered ( which it definatley isnt) then I check the subscribers list and the account is registerd and been sent a confirmation email. I then click the confirmation link and it say's "confirmation code not found", however on checking the settings I find the email address to have a green tick confirming it has been verified.
so the issue seems to be the wrong messages being sent to the front-end?
things I have tried:
updated to GetSimple 3.1
reinstalled the plugin several times
tried different SMTP settings
different email accounts for sending the emails
I would hope you can [point me in the right direction to solve this issues as my client needs this up and running ASAP and I had thought it would just work as it had in my tests.
let me know if you want any links etc to see for your self.
thanks
When I enter to register for the mailing list I get a message saying the email address is already registered ( which it definatley isnt) then I check the subscribers list and the account is registerd and been sent a confirmation email. I then click the confirmation link and it say's "confirmation code not found", however on checking the settings I find the email address to have a green tick confirming it has been verified.
so the issue seems to be the wrong messages being sent to the front-end?
things I have tried:
updated to GetSimple 3.1
reinstalled the plugin several times
tried different SMTP settings
different email accounts for sending the emails
I would hope you can [point me in the right direction to solve this issues as my client needs this up and running ASAP and I had thought it would just work as it had in my tests.
let me know if you want any links etc to see for your self.
thanks