Backend CKE Editor won't load (only on Mac)

[Mateng]

Hi, when my partner opens the Page editing module on the GetSimple backend on our production server the CKE Editor does not load at all. Also, he can't access the page options. Looks like the JS library dies on a fatal error somewhere.

However, on our development server it all works fine, even for his Mac machine.
Problem occurs only on his Mac Firefox and Mac Safari (maybe other browsers, too), and it does not occur at all on my Windows 7 machine (all browsers).

Examples:

• www.productionserver.com/admin > Problem on Mac
  
• www.developmentserver.com/projectname/admin > no Problem
  

It is the same project, I moved it by uploading all the data from the dev to the production server and afterwards modified the page root (Website Base URL) in the settings.

PS: Dont click the links, they dont work .

[Connie]

Mateng,

please check the user profile. Is the HTML-editor enabled for that user in GS on the production machine?
I do not think it is a MAC browser problem, more a permission problem?

[Mateng]

It works fine by now - I don't know exactly what the (his) probem was. As we were only logging in with one user account, the user settings were not the reason. More the like some file permissions or browser cache problems.

[Connie]

I am glad it is ok now!