how do i get technical support?

[Connie]

/data/other/components.xml XML Invalid - Error!
cURL Module Not Installed - Warning
GD Library Not Installed - Warning

1) save the file components.xml to your local computer as backup, delete it on the host
it will be regenerated

2)
the missing modules are described in the wiki:
http://get-simple.info/wiki/installation:modules

it means that CURL is not really necessary, but without GDLIB you cannot create thumbnails

ask your hoster to activate CURL and GdLib for you, it is no problem, just a small modification of php.ini

3)
Deny is not negative for you, it denies access to bad monsters like spiders, robots, crawlers ;=)