Problem with login to admin

[tomkop]

Hi guys,

i have problem with login to admin. Problem is with one specific webhosting where i have two diferent web pages.

Error is:

Fatal error: Uncaught exception 'Exception' with message 'String could not be parsed as XML' in /web/htdocs1/cityresidencesk/home/www/admin/inc/logging.class.php:44 Stack trace: #0 /web/htdocs1/cityresidencesk/home/www/admin/inc/logging.class.php(44): SimpleXMLElement->__construct('<?xml version="...') #1 /web/htdocs1/cityresidencesk/home/www/admin/inc/login_functions.php(36): GS_Logging_Class->__construct('failedlogins.lo...') #2 /web/htdocs1/cityresidencesk/home/www/admin/inc/common.php(288): include_once('/web/htdocs1/ci...') #3 /web/htdocs1/cityresidencesk/home/www/admin/index.php(17): include('/web/htdocs1/ci...') #4 {main} thrown in /web/htdocs1/cityresidencesk/home/www/admin/inc/logging.class.php on line 44

any suggestions / ideas ? Thanx.

[shawn_a]

Delete failed logins .xml

[tomkop]

thank you, it works !

Delete failed logins .xml

[shawn_a]

and probably upgrade since this bug has been fixed

[phpman]

Hi Shawn,

now i can not login into my admin account i have no access to the backend.
I can not get password reset by email.

This fault come as soon as i have add any text to the user biographie

As soon as i save the modifications i get this error:

Unable to load XML file!

Hope you can help.
best regards,

Harald

[shawn_a]

What version ?


When you say cannot, what are you getting?

turn debug mode on? check error log?

what else changed to break it
what plugins? multi user?

This does not look like a GS core error, could be a plugin.