No setup screen

[kifn2]

So the installation instructions say that after navigating to the folder on my host server where I uploaded getsimple, the setup screen will just appear. This doesn't happen. All I see is a list of folders and files.

[mvlcek]

So the installation instructions say that after navigating to the folder on my host server where I uploaded getsimple, the setup screen will just appear. This doesn't happen. All I see is a list of folders and files.

Did you upload all files, especially the .htaccess?

[kifn2]

Well temp.htaccess is in the root "Get_Simple3.0" folder. If that's what you mean, then yes. I attached a screenshot of the directory.

[mvlcek]

Well temp.htaccess is in the root "Get_Simple3.0" folder. If that's what you mean, then yes. I attached a screenshot of the directory.

You are right. There is no .htaccess in the beginning.
I suppose your server isn't setup to automatically display index.php.
Just add /index.php to the URL to call the setup.

[kifn2]

No luck. I just keep getting a 404 screen.

[digifunk]

Hi, I'm having the same issue. Second attempt at installing in a year gave up last time. Did you have any luck at resolving?

[ccagle8]

what if you navigate to this path: http://mydomain.tld/path-to-gs/admin/install.php

[Connie]

Hi, I'm having the same issue. Second attempt at installing in a year gave up last time. Did you have any luck at resolving?

there is a site-check which is run before installing
what is it saying?

What is your PHP-Version?
which version of GS are you trying to install: 2.03, 3.0 or 3.1beta?

[juangake]

Hello, in my case I solved the blank page on install the following way: (v 3.0)

1) Activate DEBUG to display PHP errors: edit the file admin/install.php file and add the following line before 'setup inclusions':

Code:

define('GSDEBUG', true);

The 'display_errors' for the site will be enforced to Off if you don't put that line.

2) Try again going to the getsimple page for setup. In my case I got this (indicating simplexml was not installed)

Code:

Fatal error: Call to undefined function dom_import_simplexml() in /home/...../gs/admin/inc/basic.php on line 162

3) For my CentOS Linux box, I just looked for simplexml module for PHP using the command:

Code:

# yum search xml | grep php

And installed using:

Code:

# yum install php-xml

4) Restarted httpd:

Code:

service httpd restart

5) Install/setup now worked, but don't forget to delete the DEBUG line we put on step 1 (so you don't get notices and warnings messages)

Hope it helps someone... I think developers should enforce displaying fatal errors at least on setup.. so people don't get confused.

[Connie]

@juangake

so the reason was that the SIMPLEXML module was not active or not installed?

[juangake]

Yes, but that was not pretty obvious as I said, until I managed to get the errors displayed. I had the time to do some try-and-error but I guess some other people doesn't go too far when they get a blank page. Since the error is an "undefined function", adding a verbose "function_exists" check could help newbies...

My two cents

@juangake

so the reason was that the SIMPLEXML module was not active or not installed?

[Connie]

Yes, but that was not pretty obvious as I said, until I managed to get the errors displayed. I had the time to do some try-and-error but I guess some other people doesn't go too far when they get a blank page. Since the error is an "undefined function", adding a verbose "function_exists" check could help newbies...

My two cents

I support your suggestion, thanks for pointing this out!