Can't change permissions through ftp?

[Timbow]

From support @ easily.co.uk

Any permission changes need to be submitted through an email request together with your username and answer to secret question. Please note, we do not allow permissions over 755.

I have never been unable to chmod through filezilla before. Is it common for hosting services to restrict how users can change permissions?

[yojoe]

It's a rare behaviour and depends on security methods a webhost is using.
Disallowing 777 rights on directories is a radical approach.
From other hand, well written application, shouldn't require 777 rights on a directory to write something inside it.

aside from that, clean GS never required 777 rights, and afair there were not more than 2-3 plugins which needed higher rights.