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zanetuck · 2012-12-04, 02:45:02

I have ticked the box to use Fancy URLs for our site and I have the Custom Permalink Structure field empty. When I try to go to a page, I get 500 Internal Server Error. The home page works, but going to any other page returns the error. Any ideas? Thanks!

Carlos · 2012-12-04, 07:01:26

Do you know if your server software is Apache?
Also, do you get any warnings in support -> health check ?

zanetuck · 2012-12-04, 07:54:51

(2012-12-04, 07:01:26)Carlos Wrote: Do you know if your server software is Apache?
Also, do you get any warnings in support -> health check ?

Oh yes, I'm pretty sure it's Apache. What do you mean when you say "support -> health check"?

Carlos · 2012-12-04, 07:57:10

admin panel -> Support -> Website health check
( YOURSITE/admin/health-check.php )

zanetuck · 2012-12-04, 08:01:30

Thanks, I don't have the Support button in Admin. But the health-check.php worked. Maybe it's b/c I need to upgrade. I have version 3.0 installed.

Carlos · (This post was last modified: 2012-12-04, 08:17:26 by Carlos.)

Should be at the left side of Settings, and also in 3.0 (and 2.x)

So you don't get any warning or notices? (Apache mod_rewrite...)

zanetuck · 2012-12-04, 08:21:55

Nope, it's not there in Settings.

And no warnings or notices.

Carlos · 2012-12-05, 05:35:50

Strange...
Any plugins installed? Is it a patched GS version or something?

yojoe · 2012-12-05, 09:25:57

Try to reupload all files from /admin directory.

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